I used to sit with clients in distress every day. Now I build the systems that reach them at scale.

I came to this work as a clinician. After my MSW, I spent years in direct practice—virtual psychotherapy, community-based social work, and iCBT digital support across multiple platforms—managing large caseloads, sitting with real distress, and learning exactly where digital mental health tools help people and where they fall short.

That clinical grounding is what I brought into content strategy and program management at TELUS Health, where I've spent the past four years building the infrastructure behind good clinical work. I've designed outcome-driven program architecture, built content governance and taxonomy systems grounded in user analytics and deep research, led clinical writing teams, and—in my current role as Program Manager—I coordinate across clinical strategy, product, engineering, design, and data teams to make sure what we deliver is sound and measurable. The work I care about most balances clinical rigor and operational clarity—the frameworks, the architecture, the supportive processes that make quality sustainable at scale, globally.

I'm a writer by compulsion and a systems thinker by training. I care about the gap between what we promise people mental health content will do and what it actually does—and I want to be on teams working seriously to close it.